Maximize Efficiency and Minimize Downtime
Our aim is to keep your test operations running to the highest certified standards by providing you with our expertise, products and partnership when you need it.
„Our experience with the service package support has been exceptional. After calling about a defective platform battery, we received a loan battery the very next day—well ahead of schedule! This level of responsiveness sets a high bar that competitors can’t match. We’re grateful to work with such a dedicated and efficient crew, and we look forward to a long partnership.”
– Michael Lutterschmid, BMW Service Partner
Humanetics is a leading provider of active safety test equipment, committed to delivering top-notch solutions for customers worldwide. We understand the importance of reliability and flexibility in everyday testing on the proving ground, and as such, have introduced a suite of customer-oriented solutions to meet your needs.
Our tailored Service Packages keep your robots running at peak performance, offering different levels of software and hardware support to meet your needs. With regular updates, remote troubleshooting, and maintenance. Humanetics support your system in operating reliably and efficiently, minimizing downtime and maximizing testing productivity.
 | Reduce unexpected downtime and improve operational efficiency with our Service Packages.Unexpected downtime can significantly disrupt testing operations, leading to delays and increased costs. Our Service Packages are designed to minimize these risks by providing regular software updates, comprehensive maintenance, and battery health checks. This proactive approach reduces the likelihood of equipment failures caused by wear and tear, ensuring reliable performance and consistent testing schedules. By extending the lifespan of your robots and keeping them operating at peak efficiency, our packages help you avoid costly repairs and premature replacements. With access to a pool of equipment and priority spare parts delivery, testing operations remain seamless, even in the event of a malfunction. |
Reliable, Expert Support When NeededReliable, expert support is crucial in complex testing environments where unexpected challenges can disrupt operations. Remote support is minimizing delays and allowing your team to maintain a smooth workflow during critical testing phases. For urgent needs, priority remote support extends availability beyond standard hours, providing help when it’s needed most. This proactive approach reduces downtime, prevents test failures, and ensures consistent progress on your ADAS projects. By partnering with our expert technicians, you can confidently troubleshoot and resolve challenges efficiently. Our goal is to keep your operations running seamlessly so you can focus on achieving your testing objectives. |  |
* Please note that the service packages may vary from region to region.
Contact our Service team
Contact a Customer Service Representative by filling out the form.