[{"command":"insert","method":"html","selector":"#ajax-insert-node-content","data":"\n\u003Carticle class=\u0022node node--type-career view-mode--modal node--view-mode-modal\u0022\u003E\n\n  \n      \u003Ch2\u003E\n      \u003Cspan class=\u0022field field--name-title field--type-string field--label-hidden\u0022\u003E480 - Administration -  Senior IT Systems Engineer\u003C\/span\u003E\n\n    \u003C\/h2\u003E\n    \n\n  \u003Cdiv class=\u0022node__content\u0022\u003E\n                                                                                                    \n      \u003Cp class=\u0022field-descr\u0022\u003E\n        Chelmsford, MA, North America\n                  \u003Cspan class=\u0022req-id\u0022\u003E\n            Req #10894\n          \u003C\/span\u003E\n              \u003C\/p\u003E\n    \n          \u003Cp class=\u0022field-descr\u0022\u003E\n        Date Posted:\u0026nbsp;        \u003Ctime datetime=\u00222026-10-01T00:00:00Z\u0022 class=\u0022datetime\u0022\u003EWednesday, September 30, 2026\u003C\/time\u003E\n\n  \n      \u003C\/p\u003E\n    \n\n\n    \u003Cdiv class=\u0022descr\u0022\u003E\n            \u003Cp\u003ESensor Intelligence for Critical Environments\u003Cbr\u003E\nHumanetics Sensors\u0027 technologies help customers address unique needs in precision micro-engineering, fiber optics, and sensor design, application and assembly. Its cutting-edge solutions include laser-based engineering automation, custom strain gauge sensors, and specialized fiber optics used in critical and harsh environments. Associated applications are used in hi-tech fast growth sectors such as biomedical, aerospace, defense, industrial, energy, telecoms and semi-conductor manufacturing.\u003Cbr\u003E\nHumanetics Sensors operates across a wide number of hi-tech fast growth sectors such as biomedical, aerospace, defense, industrial, energy, telecoms and semi-conductor manufacturing. Our expertise in delivering world class technical solutions, which often have never been done before is what sets us apart.\u003C\/p\u003E\n\u003Cp\u003EHumanetics Sensors is a precision sensing and photonics group comprising three specialist businesses \u2014 HITEC (force, torque, strain and pressure sensors), Fibercore (specialty optical fiber) and OpTek (laser micromachining and fiber processing). Around 350 people operate across six sites in the United States, United Kingdom, Sri Lanka and China, serving customers in aerospace and defense, medical technology, industrial and energy markets.\u003Cbr\u003E\nThe group is establishing a fully independent, self-sufficient IT function. This role is the lead technical point of contact for IT across the U.S. sites and the senior member of the group\u2019s four-person IT team, working alongside colleagues in the UK and Sri Lanka.\u003Cbr\u003E\nRole Summary\u003Cbr\u003E\nThis is a hands-on role as the senior member of a four-person group IT team, with colleagues in the U.S., UK and Sri Lanka. The IT Lead is the escalation point for Level 2 technical issues in the U.S. and the person who personally resolves them - a genuine \u201cdo\u2019er\u201d who is as comfortable at the keyboard as helping set technical direction for the team. The role combines hands-on troubleshooting across infrastructure, network and end-user computing with ownership of security standards and the delivery of migrations, upgrades and rollouts, including the group-wide integration and adoption of AI tools. The successful candidate resolves the complex issues that site-based Level 1 support cannot, and helps raise the maturity and resilience of the group\u2019s IT environment as it moves to a standalone footing. The role suits someone with a natural curiosity for emerging technology, who enjoys finding, testing and introducing new tools that make the workplace more efficient, and who wants to grow with a business building its IT function from the ground up.\u003Cbr\u003E\nKey Responsibilities\u003Cbr\u003E\n\u2022 Level 1 US Support and Level 2 support \u0026amp; escalation: Act as the senior escalation point for incidents raised by Level 1 IT support; diagnose and resolve complex technical issues across systems, network and end-user computing, and drive them to closure within agreed service levels.\u003Cbr\u003E\n\u2022 Networking: Identify, troubleshoot and resolve issues across LAN\/WAN, VPN, Wi-Fi, DNS and DHCP; maintain reliable, well-documented connectivity across all U.S. sites and to the wider group.\u003Cbr\u003E\n\u2022 Security \u0026amp; compliance: Establish, maintain and verify compliance with IT security policies, standards and best practice; support audit, access-control and export-control requirements and embed a security-first operating culture.\u003Cbr\u003E\n\u2022 Projects, migrations \u0026amp; rollouts: Identify, scope and manage IT projects, migrations, upgrades and rollouts end to end \u2014 planning, coordination, execution and handover \u2014 with minimal disruption to the business.\u003Cbr\u003E\n\u2022 Microsoft 365, Azure \u0026amp; identity: Administer and optimize Microsoft 365, Azure, Active Directory and Entra ID; own identity, device and tenant management, conditional access and licensing.\u003Cbr\u003E\n\u2022 AI tools \u0026amp; adoption: Lead the technical integration and rollout of AI tools across the group (e.g. Microsoft 365 Copilot and approved third-party AI applications) \u2014 evaluating options, configuring access, data-protection and sensitivity controls, piloting with business users, and scaling adoption. Ensure AI use is governed so that export-controlled, customer and proprietary data remain protected, and support colleagues with guidance and training so the tools deliver measurable productivity gains.\u003Cbr\u003E\n\u2022 Documentation \u0026amp; knowledge: Build and maintain configuration, process and runbook documentation so that repeat issues are resolved consistently at Level 1 and institutional knowledge is retained.\u003Cbr\u003E\n\u2022 Vendor \u0026amp; asset management: Manage third-party suppliers, licenses, warranties and IT assets; hold vendors to agreed service and cost commitments.\u003Cbr\u003E\n\u2022 Standards \u0026amp; knowledge-sharing: Help set technical standards and provide day-to-day technical direction and coaching to the wider IT team and site-based Level 1 support, lifting the overall capability of the function.\u003Cbr\u003E\nEssential Skills \u0026amp; Experience\u003Cbr\u003E\n   \u2022 Bachelor\u2019s degree in computer science, Information Technology or related field, or an equivalent combination of education and\/or experience is required.\u003Cbr\u003E\n   \u2022 Solid hands-on experience (typically 7+ years) in systems administration, infrastructure or IT engineering, including acting as an escalation point for complex issues.\u003Cbr\u003E\n   \u2022 Demonstrable expertise diagnosing and resolving LAN\/WAN, VPN, Wi-Fi, DNS and DHCP issues in a multi-site environment.\u003Cbr\u003E\n   \u2022 Advanced working knowledge of Microsoft 365, Azure, Active Directory and Entra ID administration.\u003Cbr\u003E\n   \u2022 Proven track record establishing and enforcing IT security policies, standards and best practice.\u003Cbr\u003E\n   \u2022 Experience planning and delivering IT projects, migrations, upgrades and rollouts on time and to scope.\u003Cbr\u003E\n   \u2022 Practical experience deploying or administering AI productivity tools (e.g. Microsoft 365 Copilot), including the data-governance, permissions and security configuration they require.\u003Cbr\u003E\n   \u2022 Strong troubleshooting and problem-solving ability, with clear written and verbal communication for both technical and non-technical audiences.\u003Cbr\u003E\n   \u2022 Genuine curiosity about emerging technology and a habit of self-directed learning \u2014 keeps up with new tools, including AI, and looks for practical ways to apply them in the business.\u003Cbr\u003E\n   \u2022 Comfortable working autonomously and owning technical decisions in a lean, standalone IT function.\u003Cbr\u003E\nITAR Eligibility: This position may require access to technical data and systems subject to U.S. export-control regulations. Accordingly, candidates must meet the definition of a \u201cU.S. Person\u201d under the International Traffic in Arms Regulations (ITAR), 22 CFR \u00a7 120.62, or otherwise be eligible to access the applicable controlled information in accordance with U.S. export-control requirements.\u003C\/p\u003E\n\u003Cp\u003EAt Humanetics, privacy and information security is a critical feature of our corporate culture and is the responsibility of all employees.\u003C\/p\u003E\n\u003Cp\u003EHumanetics is an Equal Opportunity Employer\/Veterans\/Disabled\/LGBT employer\u003C\/p\u003E\n\n  \n    \u003C\/div\u003E\n\n          \u003Cdiv class=\u0022application-links\u0022\u003E\n        \n\n          \n        \n\n                      \u003Cp class=\u0022app-link application-url\u0022\u003E\n              \u003Ca href=\u0022https:\/\/jobs.dayforcehcm.com\/en-US\/safetytechnology\/HumaneticsExtCareerSite\/jobs\/10894\/apply\u0022 title=\u0022\u0022 class=\u0022button button--secondary\u0022 target=\u0022_blank\u0022\u003EAPPLY\u003C\/a\u003E\n            \u003C\/p\u003E\n          \n              \u003C\/div\u003E\n      \u003C\/div\u003E\n\n\u003C\/article\u003E\n","settings":null},{"command":"invoke","selector":"#ajax-insert-node-content","method":"toggleClass","args":["hidden"]},{"command":"invoke","selector":"#ajax-insert-node-content","method":"toggleClass","args":["open"]}]